Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
WhatsApp for customer service
Types of call centers and their functions
Pradeep Vasudev
3 bolts of wisdom for lightning-fast customer response times
Aksheeta Tyagi
Contact center agent: Skills, roles and best practices
Customer service reports: A complete guide for managers
Top 7 customer experience metrics to track
How speech analytics improves contact center service
9 Innovative customer service techniques to follow
¿Son las encuestas el futuro de la experiencia de cliente?
Enrique Luis de Araque
La experiencia de cliente y las nuevas generaciones
Violeta Vilaseca
The shortest route to happier customers
Yugal Pandey
Why are chatbots needed in a call center?
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