Sprinklr Service
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Sprinklr Social
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Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
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Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
¿Está caducando tu Contact Center?
Luis Miguel Alcedo
Unleashing agent potential — the importance of customizing the desktop experience
Tashu Aggarwal
Community moderation: 5 best practices every moderator must know
Aishwarya Suresh
How AI-powered smart pairing helps boost the customer experience
E.Carta
The call center guide to agent retention
Voice Bots
Create a Disney Park for your customers with great after-sales service
From average to awesome — 3 secrets of efficient and quality customer service
Aksheeta Tyagi
8 reasons why conversational AI chatbots are the ultimate customer care problem-solvers
Manthan Jain
From chaos to cohesion — The benefits of Unified Workforce Management for contact centers
Aarati Mankar
6 Key benefits of using omnichannel communication for customer service
Abhishek Priyam
Using AI scoring in contact centers to tailor agent training programs
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