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10 Social Listening Strategies for Businesses in 2024

10 Social Listening Strategies for Businesses in 2024

September 4, 2024 • 13 MIN READ
NM

Nivanya M.

How to manage crisis communication in 2024 (+ checklist)

How to manage crisis communication in 2024 (+ checklist)

February 2, 2024 • 11 MIN READ
Vincent WashingtonPriyanka Malik

Vincent Washington

Priyanka Malik

Brand Health Tracking: 5 Metrics That Matter in 2025

Brand Health Tracking: 5 Metrics That Matter in 2025

April 28, 2025 • 12 MIN READ
RC
Priyanka Malik

Rohan C

Priyanka Malik

7 Strategic Competitive Insights That Fuel Smarter Business Moves

7 Strategic Competitive Insights That Fuel Smarter Business Moves

April 24, 2025 • 10 MIN READ
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Aksheeta Tyagi

Nirmit Shah

Aksheeta Tyagi

Customer Feedback Analysis: 5-Step Action Plan

Customer Feedback Analysis: 5-Step Action Plan

April 24, 2025 • 14 MIN READ
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Debayan Paul

Dumpy Sharma

Debayan Paul

How to Perform Customer Behavior Analysis in 7 Steps

How to Perform Customer Behavior Analysis in 7 Steps

April 21, 2025 • 8 MIN READ
Aishwarya Suresh
AS

Aishwarya Suresh

Ankita Srivastava

What is Brand Perception? Key Metrics and Strategies

What is Brand Perception? Key Metrics and Strategies

April 21, 2025 • 14 MIN READ
Debayan Paul
DS

Debayan Paul

Dumpy Sharma

Twitter Sentiment Analysis: 5 Best Use Cases and Tools

Twitter Sentiment Analysis: 5 Best Use Cases and Tools

April 9, 2025 • 11 MIN READ
Debayan Paul
AS

Debayan Paul

Ankita Srivastava

10 Types of Customer Feedback: The Right Way to Classify Them

10 Types of Customer Feedback: The Right Way to Classify Them

April 3, 2025 • 10 MIN READ
RC
Jayadeep Subhashis

Rohan C

Jayadeep Subhashis

Voice of the Customer: What it is, Business Benefits, ROI, & Tips

Voice of the Customer: What it is, Business Benefits, ROI, & Tips

April 3, 2025 • 19 MIN READ
Debayan Paul

Debayan Paul

7 Voice of the Customer Methodologies To Drive Business Impact

7 Voice of the Customer Methodologies To Drive Business Impact

April 2, 2025 • 13 MIN READ
Bhavya Aggarwal Debayan Paul

Bhavya Aggarwal

Debayan Paul

Voice of Customer: 5 Examples to Learn From (+ How to Start Yours)

Voice of Customer: 5 Examples to Learn From (+ How to Start Yours)

February 20, 2025 • 17 MIN READ
DS

Dumpy Sharma

TikTok Social Listening: Everything You Need to Know

TikTok Social Listening: Everything You Need to Know

January 20, 2025 • 8 MIN READ
Aishwarya SureshAshima Jain

Aishwarya Suresh

Ashima Jain

What is Customer Feedback Management and How to Do It

What is Customer Feedback Management and How to Do It

January 16, 2025 • 12 MIN READ
Issac ThomasAksheeta Tyagi

Issac Thomas

Aksheeta Tyagi

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