Research & Insights
Turn customer data into powerful AI-driven insights.

Here Are 6 Industries That Need to Use Location-Based Intelligence
Walk around Manhattan for a weekend and you’ll notice that a handful of brands have storefronts all over the island. The Upper East Side location may be smaller and have a more minimal selection, the SoHo store might be massive, and perhaps it’s difficul…
Sprinklr Team
February 22, 2021 6 min read

Why Social Media Competitive Intelligence Is Your New Secret Weapon
If someone looked at your browser history, how many times would your competitors’ social media profiles appear under the “Recently Visited” list? Probably more than you’d care to admit. We all creep the competition’s social media profiles; after all, we …
Sprinklr Team
January 14, 2021 4 min read

Capturing Insights With (Visual) Social Listening
Research suggests that our keen visual perception abilities stem from the threat our ancestors faced from predatory snakes. In order to survive, individuals needed to be able to recognize snakes, understand that they were dangerous, and react before they…
Carlos Dominguez
January 11, 2021 6 min read

How Does Your Customer Really Feel? How Social Listening Can Help
Brands have a wide array of consumer research tools at their fingertips to find out what consumers really think about them—from in-person, in-depth focus groups to behavioral analytics and AI software that offer a window into their habits and purchasing …
Sprinklr Team
June 23, 2020 4 min read