Pradeep Vasudev
Content Marketer, Sprinklr
Pradeep Vasudev has over five successful years of experience in B2B SaaS marketing. In his current role at Sprinklr as a senior content specialist, he focuses on producing insightful organic content that helps businesses worldwide improve their customer experience. Outside work, he's an avid biker who loves traveling to offbeat destinations and a hobbyist mobile photographer.
Learn all about the concept of omnichannel customer engagement, why it is important in customer service and how you can implement it in your business operations.
Pradeep Vasudev
May 31, 2023
Learn more about empathy in customer service and how it can enhance the quality of interactions and improve customer satisfaction.
Pradeep Vasudev
May 25, 2023
Customer service expectations are constantly increasing, and brands need to find ways to keep up. Here are seven tips to prevent customer churn.
Pradeep Vasudev
January 30, 2023