Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Agentic AI vs. Conversational AI: The Choice Ahead
Call Center Workforce Management & How to Cut Attrition
What is Outbound Contact Center: 10 Metrics to Track
Ayushi Sharma
Agentic AI Workflows: What to Expect, Benefits, and Challenges
Multichannel Contact Center & How to Monitor Channel Load
4 Use Cases that Prove AI’s Value Creation in Customer Service
Sravani Gade
Bryan Lyde
Speech Analytics for Contact Centers: Top 10 Use Cases
Debayan Paul
Generative AI in Contact Centers [+Real-World Wins]
Contact Center Technology: Latest Innovations and What the Future Looks Like
19 Customer Service Statistics Shaping the Future of Customer Service
Rohan C
Contact Center Analytics: Detailed Blueprint for 2025
From Triple Hop to Single Stop: Are End-to-End Voice Models the Future of Customer Calls?
Raghav Garg
750+ 5-star reviews