November 25, 2020 • 1 min read
Well, darn it. We missed CX Day (it was the first Tuesday in October). And, full disclosure, I didn’t really know CX Day was a thing until this morning. But that doesn’t mean we can’t talk about it now. In this episode we celebrate CX, talk about the Customer Experience Professionals Association, have fun with The Iron Giant, and give you a peek behind the scenes of The CXM Experience.
We all say we’re customer centric, but are we really?
November 9, 2021 • 1 min read
That’s right. A whole year. 167 episodes, and we’re still going strong. In fact, we’re just getting started.
October 20, 2021 • 1 min read
It’s marketing day on the Unified-CXM Experience as we explore a gem of an advertising campaign.
October 18, 2021 • 1 min read