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Episode #18: Why I’m Still a Fan of the Disney Magic

Grad Conn

November 28, 2020  •  1 min read

Nobody knows customer experience better than Disney. Today we celebrate the birthday of the cartoon mouse who started it all, and look at the famed Disney CX magic. Customer Experience is temporal, and the most recent customer experience is the one people remember the most.

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Grad Conn

Chief Experience Officer, Sprinklr

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