December 8, 2020 • 1 min read
So sad to hear the news about Tony Hsieh. He was a forward-thinking, visionary entrepreneur who was deeply committed to customer satisfaction. This Tony quote pretty much sums up his focus:
“Our philosophy is about delivering happiness to our customers and employees.”
Simple… and powerful. His passion and creativity will be missed.
We all say we’re customer centric, but are we really?
November 9, 2021 • 1 min read
That’s right. A whole year. 167 episodes, and we’re still going strong. In fact, we’re just getting started.
October 20, 2021 • 1 min read
It’s marketing day on the Unified-CXM Experience as we explore a gem of an advertising campaign.
October 18, 2021 • 1 min read