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Episode #28: A Tribute to Tony Hsieh, Zappos CEO and Innovator

Grad Conn

December 8, 2020  •  1 min read

So sad to hear the news about Tony Hsieh. He was a forward-thinking, visionary entrepreneur who was deeply committed to customer satisfaction. This Tony quote pretty much sums up his focus:

“Our philosophy is about delivering happiness to our customers and employees.”

Simple… and powerful. His passion and creativity will be missed.

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Grad Conn

Chief Experience Officer, Sprinklr

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