Part 3 of our Listen, Learn, Love trilogy. Listening to your customers is great. And learning from those insights is even better. But in order to show your customers you really love them, you need to take action on what you’ve learned. It’s a fundamental shift in how companies engage with their customers, but it’s a shift that will pay huge dividends.
We all say we’re customer centric, but are we really?
November 9, 2021 • 1 min read
That’s right. A whole year. 167 episodes, and we’re still going strong. In fact, we’re just getting started.
October 20, 2021 • 1 min read
It’s marketing day on the Unified-CXM Experience as we explore a gem of an advertising campaign.
October 18, 2021 • 1 min read