Sprinklr Innovator’s Series with Sushant Bhatia

At Sprinklr, we work hard every day to reshape the CXM landscape, turning conversations on modern channels into valuable business insights. Our world-class engineering team is constantly finding innovative ways to raise the bar even higher to enhance the customer experience with our industry-leading artificial intelligence (AI). Today, we’re spotlighting Sushant Bhatia, VP, Product Engineering, who shared his thoughts on working at Sprinklr.

Can you tell us about your role at Sprinklr?

I joined Sprinklr in 2013 and am based in Gurgaon, India. I’m a Vice President of Product Engineering.

Why are you excited to work in Sprinklr’s Engineering Department?

Two reasons:

• Amazing team — People at Sprinklr work hard and have an insatiable appetite for learning.

• Problems we solve — The problems we are solving for our users are quite interesting.

What’s the most exciting thing that you have learned as a part of this team?

Most exciting — and I believe also the most difficult — is mentoring other people. It is quite challenging to understand their thinking process and align them with the best way forward.

What makes Sprinklr’s approach to innovation different?

We believe in getting things done quickly without compromising on quality. Also, we keep on updating our code to the latest best practices so that we are always following the top industry standards.

Which Sprinklr value do you associate with the most?

Never ever give up. Ever!

Find your next career opportunity with Sprinklr.

Vinti Agarwal is a Culture & Talent Manager at Sprinklr based in Gurgaon, India.