It’s “Mass 1:1 Marketing Week” on the CXM Experience. Four straight days where we explore this unique convergence of mass reach, with (near) one-to-one personalization. It’s the future of marketing, and it’s a must-listen.
Then we wrap things up with an interview with Jon Hyman about the true value of customer engagement.
Episode #82: How to Put Mass 1:1 Marketing to Work for Your Business
Episode #83: Discovering the Four Levels of Social Discovery
Episode #84: How to Use AI to Classify Data and Drive Insights
Episode #85: The Importance of Responding to your Customers
Episode #86: The Real Value of Customer Engagement, with Jon Hyman
Never miss an episode: Subscribe to the CXM Experience or, click here to: See all CXM Experience podcasts
Article Author
Related Articles
In a fast-paced world where customer satisfaction is paramount, global companies are striving relentlessly to deliver top-notch experiences to their customers.
Jordana Gustafson Wright, Jaimie Selwa
August 29, 20237 min read
The challenge with marketing is that we all think we know our products and services better than anyone. But do we?
Grad Conn
May 17, 202216 min read
We’re not always great at seeing or predicting the future, mainly because of our tendency to apply familiar (and often outdated) concepts to new ideas.
Grad Conn
May 10, 202216 min read