It’s “Mass 1:1 Marketing Week” on the CXM Experience. Four straight days where we explore this unique convergence of mass reach, with (near) one-to-one personalization. It’s the future of marketing, and it’s a must-listen.
Then we wrap things up with an interview with Jon Hyman about the true value of customer engagement.
Episode #83: Discovering the Four Levels of Social Discovery
Episode #84: How to Use AI to Classify Data and Drive Insights
Episode #85: The Importance of Responding to your Customers
We all say we’re customer centric, but are we really?
November 9, 2021 • 1 min read
That’s right. A whole year. 167 episodes, and we’re still going strong. In fact, we’re just getting started.
October 20, 2021 • 1 min read
It’s marketing day on the Unified-CXM Experience as we explore a gem of an advertising campaign.
October 18, 2021 • 1 min read