March 6, 20211 min read
The beauty of the customer experience journey is that examples can be found almost anywhere. This week started with virtual conferences, moved through industry verticals, made a quick detour to QAnon, stopped at social community management, and finished up with a lifeboat analogy.
Episode #89: A Brief Trip Down the QAnon Rabbit Hole
Episode #90: Zen and the Art of Social Community Management
Episode #91: Why Aligned Self-Interest Is So Interesting