Weekly Podcast Roundup: Virtual Conferences, Lifeboats, and a Special Guest

Grad Conn

March 6, 20211 min read

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The beauty of the customer experience journey is that examples can be found almost anywhere. This week started with virtual conferences, moved through industry verticals, made a quick detour to QAnon, stopped at social community management, and finished up with a lifeboat analogy.

Episode #87: The Unexpected Benefits of a Virtual Conference Experience

Episode #88: How to View Experience Through an Industry Lens, with Julie Sanford

Episode #89: A Brief Trip Down the QAnon Rabbit Hole

Episode #90: Zen and the Art of Social Community Management

Episode #91: Why Aligned Self-Interest Is So Interesting

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Sprinklr Service
Online Community Software

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