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Real-time voice of customer insights on digital and traditional channels

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Analyze your content’s performance vs. competitors and best-in-class brands

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Connect stories across social & news for a complete measure of earned media

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Encourage, measure, and optimize employee advocacy for your brand on social

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Active Data Retention

Ensure compliance and fuel reporting by securely storing up to 84 months of customer data.

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Create customized, powerful AI text classification models easily — without coding.

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Leverage robust RESTful web service APIs to integrate data and execute processes with external systems.

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Plan, manage & measure brand content across 30+ channels from one platform

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Help customers learn from each other — and reduce agent workloads

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Diane Adams

Chief Culture & Talent Officer, Sprinklr

Diane Adams is Chief Culture & Talent Officer at Sprinklr.

How Sprinklr is continuing to deliver a world-class well-being program
Culture & Talent
How Sprinklr is continuing to deliver a world-class well-being program

I am thrilled and humbled that Sprinklr was selected as a recipient of the Cigna 2021 Well-Being Award for demonstrating a strong commitment to improving the health and well-being of Sprinklr employees through its robust workplace wellness program.

Diane Adams
October 14, 2021  •   min read

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Top 12 moments in Sprinklr’s history
Culture & Talent
Top 12 moments in Sprinklr’s history

For our 12th birthday, I’m so excited to take a look back at some of the key moments in Sprinklr's history that define who we are today.

Diane Adams
September 24, 2021  •   min read

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Listening: your most powerful catalyst for action
Culture & Talent
Listening: your most powerful catalyst for action

When you listen to the people around you, you unlock opportunities that you may not have thought possible on your own. Here are 3 listening strategies.

Diane Adams
September 1, 2021  •   min read

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Minding the Mind at Work
Culture & Talent
Minding the Mind at Work

I am thrilled and deeply honored to announce that Sprinklr has been selected as a Workplace Wellness Award Winner for Mental Wellness by a leading communications and public relations firm, Ragan Communications. At Sprinklr, we understand that normalizing…

Diane Adams
August 2, 2021  •   min read

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Fortune and Great Place to Work® name Sprinklr one of the 2021 Best Workplaces in New York™
Culture & Talent
Fortune and Great Place to Work® name Sprinklr one of the 2021 Best Workplaces in New York™

I am thrilled to celebrate with all of our employees, customers, and partners around the world that today Sprinklr was named to the 2021 Fortune Best Workplaces in New York™ list! Great Place to Work® and Fortune magazine have honored Sprinklr as one of …

Diane Adams
July 15, 2021  •   min read

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Sprinklr Named Best Workplace in 2021 by Inc. Magazine
Culture & Talent
Sprinklr Named Best Workplace in 2021 by Inc. Magazine

This has been an incredibly exciting year so far for Sprinklr – after recently being certified as a “Great Place to Work” – I’m proud to say we’re maintaining our momentum and are named to Inc. Magazine’s Best Workplaces for 2021 list. This list reflects…

Diane Adams
May 11, 2021  •   min read

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Sprinklr is Certified as a Great Place to Work
Culture & Talent
Sprinklr is Certified as a Great Place to Work

As the Chief Culture and Talent Officer of Sprinklr, I’m incredibly proud that our company is certified as a “Great Place to Work.” Thank you to each and every employee based in the U.S. who took the time to share your feedback on what we are doing as a …

Diane Adams
April 2, 2021  •   min read

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The Winning Culture Playbook: A 7-Step Roadmap to Success
Unified-CXM
The Winning Culture Playbook: A 7-Step Roadmap to Success

Culture is the differentiator between the extraordinary and the good companies. Most of us totally get that. The question I’m most often asked is, “Creating a great culture feels complex; how do you make it simple?” Having had the privilege of working wi…

Diane Adams
January 14, 2021  •   min read

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Right Here, Right Now: Making the Most of a Crisis
Unified-CXM
Right Here, Right Now: Making the Most of a Crisis

The great leader and orator, Winston Churchill once said, “never let a good crisis go to waste.” What Churchill knew is that with every hardship, comes opportunity.  So ask yourself- how can you make the most of your situation- right here, right now?   “…

Diane Adams
November 12, 2020  •   min read

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Being Introspective on #BlackLivesMatter: Building a Better World
Unified-CXM
Being Introspective on #BlackLivesMatter: Building a Better World

At Sprinklr, we strive to create a culture of belonging – where everyone feels valued and listened to in a judgment-free zone. We believe in treating one another like family. Kristina Henry, a member of our Culture and Talent team, shared her definition …

Diane Adams
June 10, 2020  •   min read

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Six Strategies for Staying Close with Your Employees in Times of Crisis
Culture & Talent
Six Strategies for Staying Close with Your Employees in Times of Crisis

Everyone remembers how people made them feel during the hardest times in their lives. 10, 20, and even 30 years from now, people will remember COVID-19 and how their companies made them feel during this unprecedented time in history. For us at Sprinklr, …

Diane Adams
April 19, 2020  •   min read

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4 Ways Social Media Can Amplify a Winning Culture
Unified-CXM
4 Ways Social Media Can Amplify a Winning Culture

What’s the one surefire way you can supercharge your culture and brand in 2020 for extraordinary results? You may already have it and only need to unleash its potential! It’s the power of social! When it comes to building a culture that people trust and …

Diane Adams
January 9, 2020  •   min read

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