![An opportunity that’s inevitable](https://downloads.ctfassets.net/ukazlt65o6hl/5vHIjMghBQjRRdOaFXHl9W/87151b7bdaf9f0ebc7d1d66f54d18b20/HR-Sprinklr-CB-Photo-AJ-20230712-0053-PRESS-13.png?w=750&h=500&q=70&fm=png)
This week, Sprinklr celebrates its 14th anniversary. What a journey it has been. We’ve come a long way from when I first started in my spare bedroom at home in New Jersey. Sprinklr now has 26 offices in 19 countries around the world.
Ragy Thomas
September 21, 2023
![Sprinklr’s IPO: The best is yet to come](https://images.ctfassets.net/ukazlt65o6hl/4Y91ydBklSr3W1plInqw5E/a415ca213ef7e088e9e5a6934fc63b42/20210617_CXC_BlogHeader_RagyIPO_header-1.png?w=750&h=394&q=70&fm=png)
Today, Sprinklr is a publicly traded company on the New York Stock Exchange: CXM. This is an incredibly humbling milestone, and the beginning of an exciting new chapter in our journey. Everything we’ve built and accomplished over the past decade has led …
Ragy Thomas
June 23, 2021
![2021: The Year of Happier](https://images.ctfassets.net/ukazlt65o6hl/5gpI0LV1ttpPpZRlZ3Lmv9/b40bcd8e6f7a16ec8f629dc54c2d9b52/Saint-Valentin-1.jpg?w=750&h=501&fl=progressive&q=70&fm=jpg)
Most of us spend the beginning of a new year – and much of our lives – thinking about what’s next. Wanting to get into college. Then a job. Then a family. And many will realize it’s a continuous cycle. Set a goal, achieve that goal, then create another. …
Ragy Thomas
January 12, 2021
![The Best is Yet to Come: An Open Letter to Our Customers](https://images.ctfassets.net/ukazlt65o6hl/1jTHtYwcXdNARnEhQGO27p/d717b936ffa4769b0274680497b2611e/pexels2.jpg?w=1200&h=634&fl=progressive&q=70&fm=jpg)
Dear Sprinklr Customers, We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier with a platform purpose-built for CXM and breaking down silos. Today, I’m pleased to share that we’ve brought in ama…
Ragy Thomas
September 9, 2020
![10 Years In, We’re Just Getting Started: Sprinklr Founder & CEO Ragy Thomas](https://images.ctfassets.net/ukazlt65o6hl/5W7gme0qMyLyCKWwB9BcqT/0ed9433adb6b8445c867ee27d82c6ef3/20190923_CXC_Blog_Header_ELTQu-42e072ff-caaa-45d6-82dd-43ea8b235586-375583920.png?w=1920&h=1000&q=70&fm=png)
10 years ago, I couldn’t have imagined how much the modern world would need what Sprinklr is today. From humble beginnings in a spare bedroom, we’ve become the only Unified CXM Platform for Modern Channels and an emerging leader in a multi-billion dollar…
Ragy Thomas
September 24, 2019
![Are You an Evolutionary or Revolutionary Content Marketer?](https://images.ctfassets.net/ukazlt65o6hl/419a0yDysgZxW13tfO7J4f/bce00149ba1eb6e54e5e26f661f42a88/Gartner_micro_feature-1.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
“Content marketing” may be one of the biggest buzzwords in recent years, but the concept behind it – creating and distributing valuable content to attract and retain an audience – is nothing new. From John Deere’s 1895 launch of The Furrow to American Ex…
Ragy Thomas
March 28, 2018
![Introducing the First Version of the First Unified Platform for CXM](https://images.ctfassets.net/ukazlt65o6hl/79jmGmCWzJYjEVStYORzYZ/f184e177fe7bd2213d7ac4b054f6d3d5/20170927_Niagara_Feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in which customers, not companies, are in control. A world where large, seemingly soulless, enterprises can (and must)…
Ragy Thomas
October 4, 2017
![Partnering with Forbes to Identify the World’s Most Influential CMOs](https://images.ctfassets.net/ukazlt65o6hl/6l2nWZfkqAMafYOclFqWIV/c5bc5672e39993efb9d7f808ddc184e7/forbescmo_followuparticle_featureimage_feature-image.jpg?w=1200&h=646&fl=progressive&q=70&fm=jpg)
The explosion of channels like social media is fundamentally changing the way customers* interact with each other, and how they interact with brands. It’s a double-edged sword. On the one hand, there are unprecedented opportunities to reach, engage, and …
Ragy Thomas
June 24, 2017
![New Study: Why Companies Are Anchoring Customer Experience in Social](https://images.ctfassets.net/ukazlt65o6hl/6RqZc7RtjELJ4jx8DJExt8/110ad60c7943bef40d7caf45e85f4123/HBRragy_featureImage.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
75% of today’s S&P 500 companies will be replaced by 2027. The business world is undergoing an unprecedented shift. A revolution that’s forcing every organization, from every industry, across every market to rewire how it operates. Contrary to what you m…
Ragy Thomas
April 28, 2017
![Sprinklr Acquires Little Bird – Helping Brands Improve Influencer Marketing and Customer Experience](https://images.ctfassets.net/ukazlt65o6hl/opMkUhzaw3yJaJgIjrA1j/c4bf0a09aea9954c9888ae0e3477f959/bigBird_feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
For a long time, marketing followed a predictable path. You had a message, an audience you wanted to influence, and a desired outcome. And the best way to reach the right people, and achieve the right outcome, was to broadcast. To shout. Then something i…
Ragy Thomas
November 17, 2016
![It’s Time to Reimagine the Front Office](https://images.ctfassets.net/ukazlt65o6hl/5eNIZXM0KhTITeAya92ef7/a8a59ad4617423a51655d6ee57fc345e/projectX_featureImage-1.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Today, we’re excited to share that Sprinklr has raised $105 million at a $1.8 billion valuation in a round led by Temasek, a large, Singapore-based investment firm focused on long-term value creation. Wellington Management Company LLP and EDBI, the corpo…
Ragy Thomas
July 20, 2016
![Uniting the Front Office for the Social Age](https://images.ctfassets.net/ukazlt65o6hl/2omvZLNRveVxrd8ZBOaO5F/1053044c5d4e54b9e0054317d3bb2c62/sap-partnership-feature-img-1.png?w=735&h=395&q=70&fm=png)
When I first experienced customer relationship management (CRM) technologies 15 years ago, we lived in a different world. Companies had control over the few channels they used to communicate with customers, so it was relatively easy for them to “manage” …
Ragy Thomas
September 15, 2015