![B2B Social Media Marketing: Your Go-to Guide](https://images.ctfassets.net/ukazlt65o6hl/6pJH6lOxXqEMRi3NcxE9At/d997f458c39cc2f5116c2be54485455a/Banner_image.jpeg?w=750&h=536&fl=progressive&q=70&fm=jpg)
Learn how to build connections and conversations, grow your B2B leads and build brand authority with our B2B social media marketing guide.
Shubham Gupta
June 14, 2024
![8 Social Media Strategies for Banking to Drive Product Awareness](https://images.ctfassets.net/ukazlt65o6hl/3PSJxNLlYAldjAHPkWKAEs/26ec8f34be150a00dd0228074cda7127/Banner_image__2_.png?w=750&h=500&fl=progressive&q=70&fm=jpg)
Discover 8 social media strategies that elevate product visibility and user engagement for banks. Get the word out about your bank's latest offerings to get that competitive edge.
Shubham Gupta
May 16, 2024
![15 Customer Service Goals for Businesses in 2024](https://images.ctfassets.net/ukazlt65o6hl/2ha60RnG4kY5idNg0QTmDb/64e6b604d217516097f1f65accf3b7a9/Customer_service_goals_featured.jpg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Customer service goals shape a holistic customer service strategy and help craft positive, meaningful support experiences with a laser-sharp focus. Read more.
Shubham Gupta, Aksheeta Tyagi
May 10, 2024
![ChatGPT for Social Media: 7 Best Use Cases](https://images.ctfassets.net/ukazlt65o6hl/6332HHwLH9vkVwOS7E20ra/bd7cc759a00334b0a1aab9c7fda0614f/Banner_image.jpeg?w=750&h=462&fl=progressive&q=70&fm=jpg)
Use 7 tips for using ChatGPT in social media to optimize your social media presence and strategy by using ChatGPT smartly.
Shubham Gupta, Aishwarya Suresh
May 7, 2024
![An 8-Step Plan to Deliver Personalized Customer Service](https://images.ctfassets.net/ukazlt65o6hl/1Wic0AeoNrlpkKHygW6CVT/560563dd224521acebe49c0b321d854c/Feature_Banner.jpeg?w=750&h=501&fl=progressive&q=70&fm=jpg)
Discover the importance of personalized customer service for your business and learn the steps, tools and tips for delivering it at scale in 2024.
Shubham Gupta, Jayadeep Subhashis
April 25, 2024
![9 Tips to Promote Events on Social Media Successfully](https://images.ctfassets.net/ukazlt65o6hl/2LIm4imnj8u8vZToPAof2S/02d0b7f5f3cdc64cc26d7549730bce82/Banner_image.png?w=750&h=420&fl=progressive&q=70&fm=jpg)
Learn how to use social media for event promotion with this practical guide.
Shubham Gupta
April 18, 2024
![Call Analytics: A 2024 Guide for Call Center Managers](https://images.ctfassets.net/ukazlt65o6hl/4fepLN73bW7zBzBou7SfU4/5a3e19f49a5343aa528c2be77be9abd8/Call_Analytics-Feature_Banner.jpeg?w=750&h=396&fl=progressive&q=70&fm=jpg)
Discover the role of call analytics in a call center exploring its types, significance and how it works. Learn how to choose the right call analytics solution.
Jayadeep Subhashis, Shubham Gupta
April 17, 2024
![What is Proactive Customer Service?](https://images.ctfassets.net/ukazlt65o6hl/3cpSHg3eEydUbNospfvOss/c3a1807a0df30a6d196dca4a1f17ab83/Feature_Banner_Proactive_Customer_Service.jpeg?w=750&h=493&fl=progressive&q=70&fm=jpg)
Discover the definition of proactive customer service, its importance, benefits and how to deliver it. Learn how big brands deliver proactive customer service.
Shubham Gupta, Jayadeep Subhashis
April 4, 2024
![Manage Multiple Social Media Accounts Easily [10 Tips]](https://images.ctfassets.net/ukazlt65o6hl/47RYvOf6zR0lmzwKXGw7QH/d7f5f6923e6a3e2461befcbed0fa2b21/Banner_Multiple_Social_Media_Accounts.jpg?w=1920&h=1080&fl=progressive&q=70&fm=jpg)
Learn how to manage multiple social media accounts like a pro with these 10 handy tips, and get organized, save time and boost your engagement.
Shubham Gupta
March 1, 2024
![Social Media Data Collection: How to Start and What to Collect](https://images.ctfassets.net/ukazlt65o6hl/3KaZ6YfyWtLtMopwta2R59/54eb42721b5ed316885e4462a5fe2377/Banner_image__4_.png?w=750&h=420&fl=progressive&q=70&fm=jpg)
Learn about effective social media data collection to better understand customers, inform your strategies, boost brand awareness and improve your business.
Shubham Gupta
February 27, 2024
![9 Skills Every Social Media Manager Needs for Success](https://images.ctfassets.net/ukazlt65o6hl/5hm9qr0tL6pVIcNU7Ji5dF/ca129248a701333139998b95c0d66d70/Banner_Social_Media_Manager_Skills.png?w=750&h=501&fl=progressive&q=70&fm=jpg)
Learn the nine essential social media manager skills that will help you boost your career and make a bigger impact on your team and company.
Shubham Gupta
February 8, 2024
![Top Artificial Intelligence Statistics to Bookmark in 2024](https://images.ctfassets.net/ukazlt65o6hl/288ic5ahFCsI18PmWm3Dbm/bd888dd8f917df80a0c43d2f32eb48ec/Banner_AI_stats_you_need_to_keep_in_mind_for_2024.png?w=1024&h=574&fl=progressive&q=70&fm=jpg)
A quick round-up of all the latest artificial intelligence statistics to help you better understand how AI will impact your brand and industry in 2024.
Shubham Gupta
January 12, 2024