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Make customers happier with a unified customer experience.

Domain-Adaptive Instruction Generation (DAIG)

Domain-Adaptive Instruction Generation (DAIG)

June 18, 2024 • 7 MIN READ
Koushik Konwar

Koushik Konwar

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

June 4, 2024 • 5 MIN READ
Sravani Gade

Sravani Gade

5 Counter-Intuitive Truths About Tech, Purpose and People from CX Innovator Vincent Lacsamana

5 Counter-Intuitive Truths About Tech, Purpose and People from CX Innovator Vincent Lacsamana

October 16, 2025 • 5 MIN READ
Naveen Mahadevan

Naveen Mahadevan

The Context Engineering Advantage: How Leading Enterprises Scale AI Agents Successfully

The Context Engineering Advantage: How Leading Enterprises Scale AI Agents Successfully

September 9, 2025 • 7 MIN READ
Tejas Shajapurkar

Tejas Shajapurkar

From Social Insights to Marketing Action: Closing the Execution Gap

From Social Insights to Marketing Action: Closing the Execution Gap

September 3, 2025 • 7 MIN READ
Aaryaka Nidhi

Aaryaka Nidhi

Customer Experience Management Guide for 2025

Customer Experience Management Guide for 2025

August 26, 2025 • 16 MIN READ
AS

Ayushi Sharma

How To Measure Customer Experience Using Real-Time Signals

How To Measure Customer Experience Using Real-Time Signals

August 4, 2025 • 16 MIN READ
Bhavya AggarwalDebayan Paul

Bhavya Aggarwal

Debayan Paul

How to Measure CX ROI and Win Over the CFO

How to Measure CX ROI and Win Over the CFO

July 29, 2025 • 13 MIN READ
Bhavya Aggarwal Jayadeep Subhashis

Bhavya Aggarwal

Jayadeep Subhashis

Navigating the Age of Disruption: Market Forces Reshaping Business and CX

Navigating the Age of Disruption: Market Forces Reshaping Business and CX

July 18, 2025 • 7 MIN READ
ST

Sprinklr Team

Social Listening That Works: 3 Ways to Make It Count

Social Listening That Works: 3 Ways to Make It Count

July 11, 2025 • 4 MIN READ
Sravani Gade

Sravani Gade

How Sprinklr Empowers Enterprises to Create Omnichannel, Omni-function and Omni-team Customer Experiences

How Sprinklr Empowers Enterprises to Create Omnichannel, Omni-function and Omni-team Customer Experiences

July 8, 2025 • 9 MIN READ
Naveen Mahadevan

Naveen Mahadevan

5 Real-World Agentic AI Use Cases for Enterprises

5 Real-World Agentic AI Use Cases for Enterprises

June 19, 2025 • 10 MIN READ
Aksheeta Tyagi

Aksheeta Tyagi

Agentic AI vs Generative AI: What Leaders Need to Know

Agentic AI vs Generative AI: What Leaders Need to Know

June 19, 2025 • 10 MIN READ
Aksheeta Tyagi

Aksheeta Tyagi

Agentic AI vs. Traditional AI: Key Differences, Use Cases, and Adoption Framework

Agentic AI vs. Traditional AI: Key Differences, Use Cases, and Adoption Framework

June 9, 2025 • 14 MIN READ
Jayadeep Subhashis

Jayadeep Subhashis

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