Unified-CXM
Make customers happier with a unified customer experience.

Discover the secrets to exceptional customer service with our editorial series and take your customer service to the next level.
Despina Singh
July 10, 2023

Explore the key attributes and learn how hashtags and influencer marketing can help you create a thriving brand community that drives engagement and loyalty.
Aishwarya Suresh
June 8, 2023

Discover how to manage and protect your brand online while navigating reputational risks.
Vanipriya Moorthi
May 24, 2023

Discover the power of brand communities and how they can help your business thrive
Karishma Borkakoty
May 22, 2023


Learn to build Customer trust and loyalty through convenience and emotional connections
Aishwarya Suresh
April 12, 2023

What if brands took into account the whole picture of your life, and understood that your needs changed throughout the day/week/month? This type of marketing is what Accenture calls life centricity.
Sprinklr Team
April 10, 2023

Accelerate time-to-value and boost customer retention in the first 90 days with tailored product onboarding. Take the shortest path to value realization.
Naveen H
March 28, 2023

Learn how social media crisis management can help detect crisis early & mitigate their social and financial impact on your brand.
Karishma Borkakoty
March 3, 2023

Customer experience is the new brand. Learn how CMOs can build better customer experience with a wide range of strategies to make & keep customers happy at every turn.
Karishma Borkakoty
December 6, 2022

With this partnership, Salesforce and Sprinklr will work together with Accenture to identify mutual accounts and bring combined solutions to market for global enterprise customers.
Jay Vigeland
November 10, 2022

Customer experience doesn’t begin and end with a call or an email to your contact center. Learn about the tips, trends, and insights brands can use to unify CX.
Margi Lynn
June 16, 2022