Discover the secrets to exceptional customer service with our editorial series and take your customer service to the next level.

Explore the key attributes and learn how hashtags and influencer marketing can help you create a thriving brand community that drives engagement and loyalty.

Discover how to manage and protect your brand online while navigating reputational risks.

Discover the power of brand communities and how they can help your business thrive

Learn to win over empowered customers in the CX landscape

Learn to build Customer trust and loyalty through convenience and emotional connections

What if brands took into account the whole picture of your life, and understood that your needs changed throughout the day/week/month? This type of marketing is what Accenture calls life centricity.

Accelerate time-to-value and boost customer retention in the first 90 days with tailored product onboarding. Take the shortest path to value realization.

Learn how social media crisis management can help detect crisis early & mitigate their social and financial impact on your brand.

Customer experience is the new brand. Learn how CMOs can build better customer experience with a wide range of strategies to make & keep customers happy at every turn.

With this partnership, Salesforce and Sprinklr will work together with Accenture to identify mutual accounts and bring combined solutions to market for global enterprise customers.

Customer experience doesn’t begin and end with a call or an email to your contact center. Learn about the tips, trends, and insights brands can use to unify CX.