Grad Conn

Chief Experience Officer, Sprinklr

As Sprinklr’s Chief Experience Officer, Grad Conn creates an engaging and memorable community for the world’s largest brands and guides them on developing a customer-first experience.

Articles by Grad

Episode #20: The Rockefeller Center Christmas Tree is the Perfect Metaphor for 2020

November 30, 2020 • 10 MIN READ

Grad Conn

Episode #19: Why You Need to Embrace the Conversation Web

November 29, 2020 • 10 MIN READ

Grad Conn

Episode #18: Why I’m Still a Fan of the Disney Magic

November 28, 2020 • 12 MIN READ

Grad Conn

Episode #17: How Micro-Marketing Put Rust-Oleum’s Glitter Paint on the Map

November 27, 2020 • 10 MIN READ

Grad Conn

Episode #16: How to Join the Ranks of the Forbes Most Influential CMOs

November 26, 2020 • 9 MIN READ

Grad Conn

Episode #15: Friday Fun: CX Day, the CXPA, and The Iron Giant

November 25, 2020 • 10 MIN READ

Grad Conn

Episode #13: How Shopify Made It Too Easy for Me to Impulsively Spend £150

November 23, 2020 • 10 MIN READ

Grad Conn

Episode #12: 3 More Steps to Getting Started with Modern Channels

November 22, 2020 • 10 MIN READ

Grad Conn

Episode #11: How to Harness Your Employees’ Influence to Increase Revenue

November 21, 2020 • 9 MIN READ

Grad Conn

Episode #10: What Are Modern Channels? (and Why You Need to Care)

November 20, 2020 • 10 MIN READ

Grad Conn

Episode #9: Political Marketing: Why US Election Polls Keep Getting it Wrong

November 19, 2020 • 9 MIN READ

Grad Conn

Episode #8: How Customer Experience Impacts Brand Trust

November 18, 2020 • 10 MIN READ

Grad Conn

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