Grad Conn

Chief Experience Officer, Sprinklr

As Sprinklr’s Chief Experience Officer, Grad Conn creates an engaging and memorable community for the world’s largest brands and guides them on developing a customer-first experience.

Episode #192: How do Your Customers Really Use Your Product?
Unified-CXM Experience

Episode #192: How do Your Customers Really Use Your Product?

The challenge with marketing is that we all think we know our products and services better than anyone. But do we?

Grad Conn
May 17, 2022

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