Grad Conn

Chief Experience Officer, Sprinklr

As Sprinklr’s Chief Experience Officer, Grad Conn creates an engaging and memorable community for the world’s largest brands and guides them on developing a customer-first experience.

Episode #156: The Massive Potential of Unified-CXM
Unified-CXM Experience

Episode #156: The Massive Potential of Unified-CXM

In today’s episode we look at the intersection of B2B and B2C, and how a truly unified customer experience can make your customers happier.

Grad Conn
September 3, 2021

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