Grad Conn

Chief Experience Officer, Sprinklr

As Sprinklr’s Chief Experience Officer, Grad Conn creates an engaging and memorable community for the world’s largest brands and guides them on developing a customer-first experience.

Articles by Grad

Episode #13: How Shopify Made It Too Easy for Me to Impulsively Spend £150

November 23, 2020 • 10 MIN READ

Grad Conn

Episode #12: 3 More Steps to Getting Started with Modern Channels

November 22, 2020 • 10 MIN READ

Grad Conn

Episode #11: How to Harness Your Employees’ Influence to Increase Revenue

November 21, 2020 • 9 MIN READ

Grad Conn

Episode #10: What Are Modern Channels? (and Why You Need to Care)

November 20, 2020 • 10 MIN READ

Grad Conn

Episode #9: Political Marketing: Why US Election Polls Keep Getting it Wrong

November 19, 2020 • 9 MIN READ

Grad Conn

Episode #8: How Customer Experience Impacts Brand Trust

November 18, 2020 • 10 MIN READ

Grad Conn

Episode #7: The Secret Story Behind McDonalds’ All Day Breakfast

November 17, 2020 • 10 MIN READ

Grad Conn

Episode #6: 3 Steps to Getting Started with Modern Channels

November 16, 2020 • 10 MIN READ

Grad Conn

Episode #5: How Shifting Your Perspective Can Transform Your Business

November 15, 2020 • 9 MIN READ

Grad Conn

Episode #4: Love Your Customers and They’ll Love You Back

November 14, 2020 • 10 MIN READ

Grad Conn

Episode #3: How to use AI to Learn About Your Customers

November 13, 2020 • 9 MIN READ

Grad Conn

Episode #2: Why Listening to Your Customers is More Important Than Ever

November 12, 2020 • 9 MIN READ

Grad Conn

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