Sprinklr Service
Overview
Sprinklr Social
Works Best With
Sprinklr Insights
Sprinklr Marketing
Unified-CXM
Sprinklr named a Leader in The Forrester Wave™: Social Suites, Q4 2024
Sprinklr named a Strong Performer in The Forrester Wave™: CCaaS Platforms, Q2 2025
Marketing Teams
Customer Service Teams
CX Teams
Aramex delivers world-class CX with AI-powered CCaaS and 24/7 customer care
Acer streamlines workflows across global markets and transforms the customer experience
Check your AI maturity in minutes and get a free report with strategies to improve your AI readiness
Northwestern Mutual uses Sprinklr AI to power its most successful social campaign ever
Uber achieves industry-leading SLA and response times
Deutsche Telekom rings in the future of CX with AI-powered CCaaS
Sprinklr wins Cloud-Based CX Solution of the Year at the 2025 CCW Excellence Awards
Join a culture where kindness and customer obsession defines everything we do
[New Podcast] Christina Garnett on The CX Insights You’re Missing
Powering CX Excellence: How Scalable GenAI Drives Customer Loyalty
Create a digital-first, proactive customer service experience.
9 Contact Centers Trends for 2025
Issac Thomas
How to Improve Customer Service with Digital Transformation
Bhavya Aggarwal
Jayadeep Subhashis
Demystifying conversational AI: Best practices for building efficient chatbots
Rohil Kamath
Unlocking the Power of Quality Management: Enhancing Agent Performance and Retention in Contact Centers
Shweta Kedas
Mastering the flow — Steps and tips for designing effective guided workflows
Tashu Aggarwal
Measuring success: Key metrics for quality management in contact centers
Ipshita Choudhary
How to leverage AI Search to transform your help portal into a customer self-service hub
Kshitij Gupta
The financial advantages of migrating to a cloud contact center solution
Kanishk Tomer
The competitive edge of AI-powered guided workflows in contact centers
Save your customers and your sanity with the right customer service software
Priyanka Malik
How to measure the success of an omnichannel contact center
Anubhav
Contact center AI maturity model: How to move the needle of digital transformation toward an AI-driven organization? (Part-2)
Raghavendra Rao
Achieving workforce planning excellence in an omnichannel contact center
Aarati Mankar
Balancing human touch and automation: The role of guided workflows in contact centers
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