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Unified-CXM

Make customers happier with a unified customer experience.

Domain-Adaptive Instruction Generation (DAIG)

Domain-Adaptive Instruction Generation (DAIG)

June 18, 2024 • 7 MIN READ

Koushik Konwar

Koushik Konwar

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

Unlocking Contact Center Potential for Airlines: The Power of Generative AI

June 4, 2024 • 5 MIN READ

Sravani Gade

Sravani Gade

6 Mistakes We Make When Trying To Convert Our Social Followers Into Sales

6 Mistakes We Make When Trying To Convert Our Social Followers Into Sales

February 2, 2021 • 6 MIN READ

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4 Brands That Make The Most of Artificial Intelligence

4 Brands That Make The Most of Artificial Intelligence

January 31, 2021 • 6 MIN READ

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Markets In Motion: Why CMOs Need to Consider Investing in Growth During This Recession

Markets In Motion: Why CMOs Need to Consider Investing in Growth During This Recession

January 28, 2021 • 9 MIN READ

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Welcome To The Year Of The Customer Marketer

Welcome To The Year Of The Customer Marketer

January 26, 2021 • 4 MIN READ

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How 4 Leading Brands Use AR and VR to Create Memorable Customer Experiences

How 4 Leading Brands Use AR and VR to Create Memorable Customer Experiences

January 26, 2021 • 7 MIN READ

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Emotional Customer Experience: How Understanding the Science of Emotions Can Make You Better at Customer Experience

Emotional Customer Experience: How Understanding the Science of Emotions Can Make You Better at Customer Experience

January 23, 2021 • 7 MIN READ

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How to Build a Winning Sales Culture: A Q&A with John McMahon

How to Build a Winning Sales Culture: A Q&A with John McMahon

January 21, 2021 • 17 MIN READ

Luca Lazzaron

Luca Lazzaron

What the Best Hospitality Brands Know About Social

What the Best Hospitality Brands Know About Social

January 21, 2021 • 5 MIN READ

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Your Company’s Purpose (And It’s Not Profit)

Your Company’s Purpose (And It’s Not Profit)

January 19, 2021 • 5 MIN READ

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The Winning Culture Playbook: A 7-Step Roadmap to Success

The Winning Culture Playbook: A 7-Step Roadmap to Success

January 14, 2021 • 4 MIN READ

Diane Adams

Diane Adams

2021: The Year of Happier

2021: The Year of Happier

January 12, 2021 • 3 MIN READ

Ragy Thomas

Ragy Thomas

How To Turn Your Customers Into A Community Of Brand Advocates

January 7, 2021 • 5 MIN READ

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