“Good things come to those who wait,” said nobody while sitting on hold for 45 minutes randomly shouting “representative” at their phone in a futile effort to speak to a real human. Let’s face it, we don’t like to wait for anything. We’re busy, multi-tas…

On March 8th, millions of people all over the world celebrated International Women’s Day by recognizing women’s achievements and voicing their support for women’s rights on Twitter. This year, Sprinklr conducted our annual data analysis of public Interna…

Once every 10 years, the U.S. Constitution mandates that the country count its population – what we call the U.S. Census. The results of this once-in-a-decade count are crucial for determining congressional representation, informing hundreds of billions …

I’m a Managed Services Consultant at Sprinklr, based in the beautiful city of Hamburg and I love to run. If you were to ask me about my after work or weekend plans, it will probably include some sort of running or sports activity. But I will certainly no…

The millennial generation is prioritizing travel and adventure more than ever. This shift in focus is not the only thing that has been changing. As consumers, the way we learn about products and information has also evolved and the modern customer has be…

What’s the one surefire way you can supercharge your culture and brand in 2020 for extraordinary results? You may already have it and only need to unleash its potential! It’s the power of social! When it comes to building a culture that people trust and …

How can we humans make sure we’re still valued contributors to the changing workplace of the future? Futurist Tom Cheesewright says he’s studied this question with clients in a wide range of industries and come up with three key workplace skills that are…

10 years ago, I couldn’t have imagined how much the modern world would need what Sprinklr is today. From humble beginnings in a spare bedroom, we’ve become the only Unified CXM Platform for Modern Channels and an emerging leader in a multi-billion dollar…

Over the past decade, traditional customer service centers with 1-800 phone support have moved towards integrated Customer Experience Centers (CXCs), which offer help on the social media channels, digital messaging, and communities that customers increas…

Today, we’re excited to share that Sprinklr has raised $105 million at a $1.8 billion valuation in a round led by Temasek, a large, Singapore-based investment firm focused on long-term value creation. Wellington Management Company LLP and EDBI, the corpo…

The Digital Customer-First Transformation System is our way of helping global brands fast-track their journey to becoming a Customer-First organization. This proven approach will enable you to: Map out the specific steps of your journey to becoming a Cus…

Ask any Sprinklr employee what the three most important things are for our success. Every one of them will say the same thing: “We need to build the world’s best product.” “We need to have the most delighted customers.” “There is no number 3.” So, it mea…