Unified-CXM
Make customers happier with a unified customer experience.
Digital transformation is a certain hot topic in 2020 – it’s been mentioned over 950 thousand times already on social channels this year*. At the core of digital transformation are modern channels: Social media networks, messaging apps, and new ways to c…
Sprinklr Team
May 11, 2020
Microsoft CEO Satya Nadella recently said that they’ve seen two years worth of digital transformation in two months. Sound familiar? The recent pandemic has kicked digital transformation into overdrive. From the largest multinational, to the family-owned…
Grad Conn
May 11, 2020
As working-from-home parents during quarantine, we don’t have much time for reflection these days. We are inside with our families. All. The. Time. But, let’s be real, if we’re all healthy, is there really anything to fuss about? Sure! This is hard. But …
Sprinklr Team
May 6, 2020
The future of work, for all of us, is sure to be touched by a lot of automation. Machines are getting better and better at doing a lot of work that humans have traditionally done, especially routine physical and routine cognitive labor. What’s left for u…
Sprinklr Team
April 28, 2020
Resilience, adaptability, and (hopefully) foresight are on the world’s mind today like never before. To adequately prepare for the future and build a high level of resiliency, our organizations will probably have to make multiple, major mindset shifts. D…
Sprinklr Team
April 24, 2020
Organizational survival and adaptation is on many organizations’ agendas right now – and the stakes have rarely been higher. John Hagel of the Deloitte Center for the Edge has studied groups that perform well in extreme environments and offers some simpl…
Sprinklr Team
April 22, 2020
In these challenging times, it is important to stay grounded and assured. Many of you are being asked to adapt to a new way of working from home. You may be experiencing changes in your social life, home routine, or your work schedule. But, it doesn’t ha…
Sprinklr Team
April 8, 2020
Five short weeks ago I was barely thinking about coronavirus. I’ve always been a diligent hand washer, but social distancing, personal protection equipment, ventilators, and quarantines weren’t on my radar. Now, it’s getting hard to remember those halcyo…
Grad Conn
March 31, 2020
“Keep moving forward… Keep. Moving. Forward… KEEP! MOVING! FORWARD!” For me, those three words are not only a core value at Sprinklr, the remarkable company where I am privileged to work. They are inextricably tied to a life lesson that I picked up five …
Dan Haley
March 17, 2020
This post was originally published on Jeff’s LinkedIn. At the recent RILA LINK Conference in Dallas, there were many signs of innovation, progress, and the ongoing acceleration of Digital Transformation of Retail Supply Chains. The key theme that resonat…
Guest Author
March 16, 2020
One of the perks of being a Sprinklrite – our endearing name for employees – is our work-life balance policy that supports flexible work hours and a flexible vacation policy. Due to this policy, we have a number of global employees who worked from home o…
Sprinklr Team
March 13, 2020
Your brand is your lifeblood, the promise to your customers. It’s safe to say that every marketer recognizes the value of their brand, and of brand communication. During a crisis, brand communication becomes even more important—so important that it is, q…
Grad Conn
March 12, 2020