Drive revenue and engage directly with your customers on digital channels.
Learn how to localize your marketing efforts using Sprinklr's Distributed marketing platform as you expand your channels and markets.
October 4, 2022 8 min read
Sprinklr’s AI analyzed the Facebook, Instagram, and Twitter accounts of 50+ BFSI players across 100+ social accounts to reveal the current social media trends to help you map out your customer engagement strategy.
September 8, 2022 7 min read
Social media and student engagement leaders at the University of Southern California (USC) and Boston University’s (BU) use innovative social media, social listening, and AI solutions to engage current and prospective students
August 29, 2022 4 min read
9 ways you can improve your NPS — 1. Improve productivity 2. Encourage customer recommendations 3. Create feedback culture 4. Improve first response time 5. Immediate follow ups 6. Provide self-help options 7. Improve your brand responsiveness rate
July 4, 2022 7 min read
Learn about influencer marketing, different types of influencers, and how to create a successful influencer marketing strategy.
July 1, 2022 8 min read
D2C e-commerce has driven dramatic change in retail — how can brands find innovative ways to differentiate themselves among the competition? Learn more.
June 21, 2022 3 min read
The evolving industry landscape calls for financial service providers to undergo digital transformation to meet growing customer expectations. Learn more.
June 13, 2022 5 min read
The last few years have brought unprecedented digital disruption to the way traditional sales and marketing operates in all companies, large and small. This transformation has particularly impacted financial institutions for several reasons: a highly dis…
June 6, 2022 4 min read
Social e-commerce evolves so quickly that it can be difficult for brands to get it right. Learn three key takeaways for using social commerce to drive retail sales.
May 17, 2022 5 min read
More than three quarters of B2B buyers and sellers now prefer a digital experience over face-to-face interactions. According to recent McKinsey research, virtual interactions have made it easier for buyers to get information and place orders.
February 9, 2022 4 min read
Regardless of the medium, selling is about building rapport. In a digital-first world, social selling has become one of the most fruitful ways for sales organizations to connect and build relationships with both prospects and customers.
February 3, 2022 3 min read
The term “conversational commerce” was first coined in a 2015 Medium article written by Uber’s Chris Messina. He predicted that it would “become the primary way in which people transact on their mobile devices.”
January 27, 2022 4 min read