Platform & Technology
Reach, engage, and serve customers with powerful AI-powered platform technology.
![Unified Vector Representation for Noisy Articles](https://images.ctfassets.net/ukazlt65o6hl/2uzY9adC1wCgLa9wd1DNZs/4dc69f1a9aa6c7a48f1e0662051666a4/AdobeStock_791871092.jpeg?w=750&h=425&fl=progressive&q=70&fm=jpg)
In this blog post, we'll outline how to deconstruct noisy content for tasks like product detection, intent detection, sentiment analysis and more.
Raghav Garg
July 22, 2024
![Reverse Image Search on Social at Scale](https://images.ctfassets.net/ukazlt65o6hl/591kaFNLXqNTH6mh02GA6n/b7d8bbb03d1e4cd1353ad1070b4297ba/Reverse_Image_Search_banner_Image.jpeg?w=750&h=438&fl=progressive&q=70&fm=jpg)
Sprinklr’s reverse image search on social allows brands to analyze and interpret relevant visual content and access holistic social media analytics.
Shushant Kumar
June 18, 2024
The traditional challenges posed by out-of-date, sourceless LLMs are mitigated by RAG's dynamic data integration and sourcing capabilities. Learn how.
Raghav Sonavane, Adityanarayan Ravishankar
March 19, 2024
![Sprinklr’s continued commitment to responsible AI: Crafting stellar customer experiences with robust governance](https://images.ctfassets.net/ukazlt65o6hl/3t8jp4IihFvys3lkoYQ116/8f7372fa56f0d90caebfbadc2f3ac096/Hero__1_.png?w=750&h=405&q=70&fm=png)
![How Sprinklr Helps Identify and Measure Toxic Content with AI](https://images.ctfassets.net/ukazlt65o6hl/YwqtlafyBfJS3dhDFsiQI/3bad4f18e8848daa8ec11fa91126ef18/Feature_Image.jpg?w=750&h=470&fl=progressive&q=70&fm=jpg)
New AI Model can analyze publicly available digital data to detect the presence of toxicity and provide context on the scope and impact of toxic content.
Pavitar Singh
March 21, 2023
![Democratize AI: 4 DIY use cases you can build using Sprinklr AI Studio](https://images.ctfassets.net/ukazlt65o6hl/3A16cJDhDgqWNskhGFXlzY/337a0ce8c568c783eeda75af11fd399d/AIstudio_messageclassification_bloghero.jpg?w=1920&h=1080&fl=progressive&q=70&fm=jpg)
Users face many challenges in creating custom AI solutions—here are four examples of how Sprinklr AI Studio helps address specific needs for your business.
Hilal Chouman
February 16, 2022
![Brand Bowl 2022: who had the best Super Bowl ad?](https://images.ctfassets.net/ukazlt65o6hl/7gmHajG4aoQKG9QspBOQWY/ef7c7c1239cb43b98ffb81cd03d1e51f/20220209_CXC_Blog_BrandBowl_header__1_.png?w=750&h=391&q=70&fm=png)
One of the most highly contested seasons in brand advertising and consumer engagement is just heating up — who scored big this year at the Brand Bowl?
Sprinklr Team
February 14, 2022
![How to set up and run a Social Command Center using data visualization](https://images.ctfassets.net/ukazlt65o6hl/EzocgKEHLKslCK6njrOeP/6e976aae6adb08f28ee23337e72cc7a6/Blog_SocialCommandCenter_heroimage.jpg?w=1920&h=1080&fl=progressive&q=70&fm=jpg)
With Sprinklr Display, harness real-time data visualization through a social command center to make your story more compelling and connected. Learn more.
Justin Garrity
February 7, 2022
![Sprinklr’s commitment to data privacy](https://images.ctfassets.net/ukazlt65o6hl/6Vc6Z05dGTTxnmMU0jkuML/0ec3f569920a2a49664f303611d2a7ff/Blog_DataPrivacyWeek_hero_logo.jpg?w=1920&h=1080&fl=progressive&q=70&fm=jpg)
At Sprinklr, we recognize the importance of safeguarding the personal information handled, including the information provided to us by customers. Learn more.
Jacob Scott
February 3, 2022
![New benchmarking data: see which retail brands are driving the best customer experience](https://images.ctfassets.net/ukazlt65o6hl/10FxDP9PXMtv5boIROY4Se/fdca95a2af6f4de0a04b06d40ddec416/20211101_BenchmarkingRpts_BlogHeader_Retail.png?w=750&h=391&q=70&fm=png)
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Elizabeth Shaw
November 10, 2021
![How AI Studio optimizes brand insights from customer experience data with custom AI](https://images.ctfassets.net/ukazlt65o6hl/6DTYfvghkrCzTtIiT6ohbn/c5b5f1b7f593e5e678caf0502b90e5d6/AI_Launch_Blog_social_asset_header.png?w=750&h=391&q=70&fm=png)
Custom AI models unlock insights that drive customer engagement and grow business. Here are 4 ways Sprinklr AI Studio maximizes the value of CX data.
Hilal Chouman
November 9, 2021
![Sprinklr Announces Messenger API Support for Instagram](https://images.ctfassets.net/ukazlt65o6hl/3s6CMjcCedSbVcRDOROQ4U/1b1ba3104c7b0f6f6fb62a1110ace266/20210528_CXC_Blog_InstagramAPI_header.png?w=750&h=394&q=70&fm=png)
Today, we are excited to announce the integration of Messenger API support for Instagram. What does this mean for brands using Sprinklr? Scale human experiences. You can now easily scale your use of Instagram Messaging to create human customer care expe…
Jim Tomanchek
June 2, 2021