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Get the latest news, press releases, and announcements from Sprinklr.

Cleaner Data & Smarter Budgeting: Sprinklr’s Latest Advertising Features
Announcements
Cleaner Data & Smarter Budgeting: Sprinklr’s Latest Advertising Features

Sprinklr Team
January 8, 2018  •  3 min read

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Introducing the First Version of the First Unified Platform for CXM
Announcements
Introducing the First Version of the First Unified Platform for CXM

We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in which customers, not companies, are in control. A world where large, seemingly soulless, enterprises can (and must)…

Ragy Thomas
October 4, 2017  •  5 min read

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Spotting the Next Market Transition – My Decision to Join the Sprinklr Board
Announcements
Spotting the Next Market Transition – My Decision to Join the Sprinklr Board

Early in my career, I had a meeting with Jack Welch, former chairman and CEO of General Electric. I asked him what it took to make a good business a great one? He said: “a near-death experience.” It’s a simple piece of advice that has molded my view of t…

John Chambers
September 21, 2017  •  5 min read

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Sprinklr Supports the Launch of Promoted Video with Autoplay on Pinterest
Announcements
Sprinklr Supports the Launch of Promoted Video with Autoplay on Pinterest

Today, Sprinklr is bringing game-changing capabilities to its customers by launching support for Promoted Video with Autoplay on Pinterest. This announcement is huge news for our customers who want to engage the more than 175 million people around the wo…

Sprinklr Team
August 8, 2017  •  2 min read

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Sprinklr Launches a Tool to Leverage Facebook Messenger Bots – Driving the Future of Customer Experience Management
Announcements
Sprinklr Launches a Tool to Leverage Facebook Messenger Bots – Driving the Future of Customer Experience Management

Today, we’re excited to announce a new era of automated conversational experiences via Facebook Messenger. Sprinklr will be helping a global cosmetics company implement Facebook’s handover protocol in Messenger. With Facebook’s handover protocol, busines…

Guest Author
July 27, 2017  •  3 min read

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Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care
Announcements
Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care

In our hyper-connected world, where new technology seems to appear every day, interacting with others is a vital way to stay on top of the latest tools. By connecting with peers from across a wide range of industries, marketing and social media professio…

Sprinklr Team
March 15, 2017  •  3 min read

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Sprinklr Expands Partnership with Twitter to Drive Marketing & Care Innovation for Enterprise Brands
Announcements
Sprinklr Expands Partnership with Twitter to Drive Marketing & Care Innovation for Enterprise Brands

The way that brands and customers interact with each other is undergoing a massive shift. Customers are increasingly turning to social media when they have something to say to (or about) a brand. And companies are using social not just to communicate wit…

Carlos Dominguez
February 9, 2017  •  2 min read

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Sprinklr Acquires Little Bird – Helping Brands Improve Influencer Marketing and Customer Experience
Announcements
Sprinklr Acquires Little Bird – Helping Brands Improve Influencer Marketing and Customer Experience

For a long time, marketing followed a predictable path. You had a message, an audience you wanted to influence, and a desired outcome. And the best way to reach the right people, and achieve the right outcome, was to broadcast. To shout. Then something i…

Ragy Thomas
November 17, 2016  •  3 min read

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Food, Fashion and… Pinterest Advertising. Now available with Sprinklr.
Announcements
Food, Fashion and… Pinterest Advertising. Now available with Sprinklr.

Here’s a fun fact: 93% of Pinterest users—or “Pinners”—have used the platform to plan for purchases. Ninety three…that’s not a typo. The image based platform not only sits alongside the Facebooks, Instagrams, and Snapchats of the world, it’s also a vital…

Sprinklr Team
November 9, 2016  •  2 min read

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Here’s What the Sprinklr–Snapchat Integration Means for Brand Advertising
Announcements
Here’s What the Sprinklr–Snapchat Integration Means for Brand Advertising

The dog-face filter? Adorable. The visual wordplay from friends? Hilarious. The 150 million daily active users? No joke. Snapchat has quickly become one of the most popular social media platforms in the world, and the possibilities for advertisers are in…

Sprinklr Team
October 10, 2016  •  2 min read

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With Microsoft, We’re Planning to Take Experience Management to Even Greater Heights
Announcements
With Microsoft, We’re Planning to Take Experience Management to Even Greater Heights

Today’s customers, empowered by social media and the ease of communicating anytime and anywhere, expect seamless experiences with businesses across any channel they choose. Every modern enterprise wants to offer that experience, but nearly all of them st…

Carlos Dominguez
June 30, 2016  •  3 min read

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Welcome, Postano! The World’s Best Social Data Visualization Technology Just Joined Sprinklr
Announcements
Welcome, Postano! The World’s Best Social Data Visualization Technology Just Joined Sprinklr

Imagine you walk into a store to buy new running shoes. As you sit down to try on a pair, you notice a giant screen full of Facebook, Instagram, and Twitter posts streaming by in real time. You see photos of people on their morning runs and tweets about …

Sprinklr Team
April 1, 2016  •  2 min read

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