Sprinklr’s Winter ‘20 Release is now available to customers globally! The release includes over 400 new capabilities and enhancements across the five products on Sprinklr’s customer experience management (CXM) platform: Sprinklr Marketing…

Announcing Sprinklr’s Fall 2019 Release: Over 400 Features – Including Trustpilot Integration, Microsoft Dynamics 365 Connector, Dark Mode and Live Chat We’re happy to announce the Sprinklr Fall 2019 Release, with over 400 new features across the five pr…

With record levels of engagement in the news feed and content shared across the platform, LinkedIn presents a unique opportunity for marketers to reach and engage premium professional audiences. Despite the massive opportunity that LinkedIn offers, many …

The release includes over 300 new features across the five products that make up Sprinklr’s Unified Front Office Platform.

When a customer contacts your brand via social media, who’s on the other line? With 67% of consumers turning to social media as a customer support too, brands are under constant pressure to route and respond to inquiries quickly and professionally. A sin…

Instagram is the fastest-growing social network, with over 1 billion users across the world. It’s captured users with its visual content, infinite scroll, discovery features, and engaging Stories. It has also been one of the valuable tools for marketers:…

With the May 25th deadline approaching, companies around the world are working hard to ensure that they are compliant with the European Union’s General Data Protection Regulation (GDPR). The GDPR is a legal framework that sets guidelines for the collecti…

Today, Japan’s most popular messaging application, LINE, certified Sprinklr as a partner in both the sales and technologies categories for LINE Business Connect within its new LINE Biz-Solutions Partner Program. LINE Biz-Solutions Partner Program is an i…

Today, Sprinklr is excited to launch Instagram publishing – one of our customers’ most requested features that will help marketers efficiently manage cross-platform campaigns, ensure governance, and increase Instagram reporting insights. Previously, bran…

We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in which customers, not companies, are in control. A world where large, seemingly soulless, enterprises can (and must)…