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Are Your Brand’s Social Media Accounts Secure? How Sprinklr Can Help
Announcements
Are Your Brand’s Social Media Accounts Secure? How Sprinklr Can Help

When a customer contacts your brand via social media, who’s on the other line? With 67% of consumers turning to social media as a customer support too, brands are under constant pressure to route and respond to inquiries quickly and professionally. A sin…

Sprinklr Team
June 18, 20194 min read

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Instagram Video Publishing is Now Available on Sprinklr
Announcements
Instagram Video Publishing is Now Available on Sprinklr

Instagram is the fastest-growing social network, with over 1 billion users across the world. It’s captured users with its visual content, infinite scroll, discovery features, and engaging Stories. It has also been one of the valuable tools for marketers:…

Guest Author
January 22, 20192 min read

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Sprinklr and GDPR: What You Need to Know
Announcements
Sprinklr and GDPR: What You Need to Know

With the May 25th deadline approaching, companies around the world are working hard to ensure that they are compliant with the European Union’s General Data Protection Regulation (GDPR). The GDPR is a legal framework that sets guidelines for the collecti…

Sprinklr Team
May 21, 20182 min read

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LINE, Japan’s Most Popular Messaging App, Names Sprinklr to Biz-Solutions Partner Program
Announcements
LINE, Japan’s Most Popular Messaging App, Names Sprinklr to Biz-Solutions Partner Program

Today, Japan’s most popular messaging application, LINE, certified Sprinklr as a partner in both the sales and technologies categories for LINE Business Connect within its new LINE Biz-Solutions Partner Program. LINE Biz-Solutions Partner Program is an i…

Sprinklr Team
February 22, 20182 min read

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Picture This: Instagram Publishing is Now in Sprinklr
Announcements
Picture This: Instagram Publishing is Now in Sprinklr

Today, Sprinklr is excited to launch Instagram publishing – one of our customers’ most requested features that will help marketers efficiently manage cross-platform campaigns, ensure governance, and increase Instagram reporting insights. Previously, bran…

Guest Author
January 31, 20184 min read

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Using UGC to Drive Sales: Introducing Sprinklr Gallery
Announcements
Using UGC to Drive Sales: Introducing Sprinklr Gallery

Sprinklr Team
January 11, 20182 min read

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Cleaner Data & Smarter Budgeting: Sprinklr’s Latest Advertising Features
Announcements
Cleaner Data & Smarter Budgeting: Sprinklr’s Latest Advertising Features

Sprinklr Team
January 8, 20183 min read

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Introducing the First Version of the First Unified Platform for CXM
Announcements
Introducing the First Version of the First Unified Platform for CXM

We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in which customers, not companies, are in control. A world where large, seemingly soulless, enterprises can (and must)…

Ragy Thomas
October 4, 20175 min read

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Spotting the Next Market Transition – My Decision to Join the Sprinklr Board
Announcements
Spotting the Next Market Transition – My Decision to Join the Sprinklr Board

Early in my career, I had a meeting with Jack Welch, former chairman and CEO of General Electric. I asked him what it took to make a good business a great one? He said: “a near-death experience.” It’s a simple piece of advice that has molded my view of t…

John Chambers
September 21, 20175 min read

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Sprinklr Supports the Launch of Promoted Video with Autoplay on Pinterest
Announcements
Sprinklr Supports the Launch of Promoted Video with Autoplay on Pinterest

Today, Sprinklr is bringing game-changing capabilities to its customers by launching support for Promoted Video with Autoplay on Pinterest. This announcement is huge news for our customers who want to engage the more than 175 million people around the wo…

Sprinklr Team
August 8, 20172 min read

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Sprinklr Launches a Tool to Leverage Facebook Messenger Bots – Driving the Future of Customer Experience Management
Announcements
Sprinklr Launches a Tool to Leverage Facebook Messenger Bots – Driving the Future of Customer Experience Management

Today, we’re excited to announce a new era of automated conversational experiences via Facebook Messenger. Sprinklr will be helping a global cosmetics company implement Facebook’s handover protocol in Messenger. With Facebook’s handover protocol, busines…

Sprinklr Team
July 27, 20173 min read

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Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care
Announcements
Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care

In our hyper-connected world, where new technology seems to appear every day, interacting with others is a vital way to stay on top of the latest tools. By connecting with peers from across a wide range of industries, marketing and social media professio…

Sprinklr Team
March 15, 20173 min read

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