Announcements
Get the latest news, press releases, and announcements from Sprinklr.
![Introducing the First Version of the First Unified Platform for CXM](https://images.ctfassets.net/ukazlt65o6hl/79jmGmCWzJYjEVStYORzYZ/f184e177fe7bd2213d7ac4b054f6d3d5/20170927_Niagara_Feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
We started Sprinklr in 2009 because we saw something most didn’t want to see. A world reshaped, then reshaped again, by social. A world in which customers, not companies, are in control. A world where large, seemingly soulless, enterprises can (and must)…
Ragy Thomas
October 4, 2017
![Spotting the Next Market Transition – My Decision to Join the Sprinklr Board](https://images.ctfassets.net/ukazlt65o6hl/7jtBnelyvvyifhaXDSCwmd/def793e5b68406c711396773e44760a7/20170920_Johnchambers_Feature.png?w=1200&h=645&q=70&fm=png)
Early in my career, I had a meeting with Jack Welch, former chairman and CEO of General Electric. I asked him what it took to make a good business a great one? He said: “a near-death experience.” It’s a simple piece of advice that has molded my view of t…
John Chambers
September 21, 2017
![Sprinklr Supports the Launch of Promoted Video with Autoplay on Pinterest](https://images.ctfassets.net/ukazlt65o6hl/2REGLKzceqD5sOvWMQcjyg/d2f966bc0d33dd8ba933e5ea25a2b7ff/20170807_Pinterest_Feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Today, Sprinklr is bringing game-changing capabilities to its customers by launching support for Promoted Video with Autoplay on Pinterest. This announcement is huge news for our customers who want to engage the more than 175 million people around the wo…
Sprinklr Team
August 8, 2017
![Sprinklr Launches a Tool to Leverage Facebook Messenger Bots – Driving the Future of Customer Experience Management](https://images.ctfassets.net/ukazlt65o6hl/4QDePFSpvZfZjE4QSxO7Ff/66fdbc58229358f5556da34e506ad047/facebookpartnership_micro_feature.jpg?w=1201&h=645&fl=progressive&q=70&fm=jpg)
Today, we’re excited to announce a new era of automated conversational experiences via Facebook Messenger. Sprinklr will be helping a global cosmetics company implement Facebook’s handover protocol in Messenger. With Facebook’s handover protocol, busines…
Sprinklr Team
July 27, 2017
![Introducing Sprinklr Customer Community: An Integrated Platform for Peer-to-Peer Customer Care](https://images.ctfassets.net/ukazlt65o6hl/47y5d415cA02mwd8Msyxoe/1a9c8c78bed8ff4c769ff40842b93adc/sprinklrCommunity_feature.png?w=1200&h=645&q=70&fm=png)
In our hyper-connected world, where new technology seems to appear every day, interacting with others is a vital way to stay on top of the latest tools. By connecting with peers from across a wide range of industries, marketing and social media professio…
Sprinklr Team
March 15, 2017
![Sprinklr Expands Partnership with Twitter to Drive Marketing & Care Innovation for Enterprise Brands](https://images.ctfassets.net/ukazlt65o6hl/6STsD7liqucvHnjOojefY2/d247aae2a7fcbf59947ba769d5cd5d6f/twitterAnnouncement_feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Sprinklr Expands Partnership with Twitter to Drive Marketing & Care Innovation for Enterprise Brands
The way that brands and customers interact with each other is undergoing a massive shift. Customers are increasingly turning to social media when they have something to say to (or about) a brand. And companies are using social not just to communicate wit…
Carlos Dominguez
February 9, 2017
![Sprinklr Acquires Little Bird – Helping Brands Improve Influencer Marketing and Customer Experience](https://images.ctfassets.net/ukazlt65o6hl/opMkUhzaw3yJaJgIjrA1j/c4bf0a09aea9954c9888ae0e3477f959/bigBird_feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
For a long time, marketing followed a predictable path. You had a message, an audience you wanted to influence, and a desired outcome. And the best way to reach the right people, and achieve the right outcome, was to broadcast. To shout. Then something i…
Ragy Thomas
November 17, 2016
![Food, Fashion and… Pinterest Advertising. Now available with Sprinklr.](https://images.ctfassets.net/ukazlt65o6hl/5Q3BU8Rq5ZRZ4N2GojYNVZ/ce3ee41178f03ca559489bd71492e6b7/pinterestAnnouncement_feature.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Here’s a fun fact: 93% of Pinterest users—or “Pinners”—have used the platform to plan for purchases. Ninety three…that’s not a typo. The image based platform not only sits alongside the Facebooks, Instagrams, and Snapchats of the world, it’s also a vital…
Sprinklr Team
November 9, 2016
![Here’s What the Sprinklr–Snapchat Integration Means for Brand Advertising](https://images.ctfassets.net/ukazlt65o6hl/7H3dcBhyDKdicjYbOoAPoU/6be74fe3958da1ac79b5009c11ca9b1b/Snapchat_announcement.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
The dog-face filter? Adorable. The visual wordplay from friends? Hilarious. The 150 million daily active users? No joke. Snapchat has quickly become one of the most popular social media platforms in the world, and the possibilities for advertisers are in…
Sprinklr Team
October 10, 2016
![With Microsoft, We’re Planning to Take Experience Management to Even Greater Heights](https://images.ctfassets.net/ukazlt65o6hl/7Ll3qy5mvAkn6y4dohukkf/1a4b945ba2a14a612d4592f86eb4cfcd/microsoftPartnership-featureImage.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Today’s customers, empowered by social media and the ease of communicating anytime and anywhere, expect seamless experiences with businesses across any channel they choose. Every modern enterprise wants to offer that experience, but nearly all of them st…
Carlos Dominguez
June 30, 2016
![Welcome, Postano! The World’s Best Social Data Visualization Technology Just Joined Sprinklr](https://images.ctfassets.net/ukazlt65o6hl/56t9iUpEPOJjl9jGtKRv9v/c4d75f404b1745849f175afc0b3213f2/postano-blogFeatureImage.jpg?w=1200&h=645&fl=progressive&q=70&fm=jpg)
Imagine you walk into a store to buy new running shoes. As you sit down to try on a pair, you notice a giant screen full of Facebook, Instagram, and Twitter posts streaming by in real time. You see photos of people on their morning runs and tweets about …
Sprinklr Team
April 1, 2016
![Sprinklr Has Been Selected for the Instagram Partner Program](https://images.ctfassets.net/ukazlt65o6hl/3iipukcVsGZqaUm3WmbBHK/8c3cc052e5a9d09add7b01c4ba3dc5fa/IG-partners-post.jpg?w=735&h=395&fl=progressive&q=70&fm=jpg)
We’re in the Golden Age of Mobile — and with 400 million active monthly users and 80 million photos uploaded each day — Instagram is helping to lead the charge. This has been another big year for everyone’s favorite image-sharing platform. In March, Inst…
Sprinklr Team
November 11, 2015