Popular Articles
Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy
Chaitanya Goyal
October 20, 2021 • 6 min read
Listen, engage, connect: 3 steps for executing a seamless multilocation marketing strategy
Dennis Matthew
October 13, 2021 • 5 min read
4 ways social listening reports unlock the business value of customer experience
Colton Wright
October 14, 2021 • 6 min read
Sprinklr named Best Innovation in Customer Experience at Enterprise Connect Awards
Wendy Mikkelsen
October 15, 2021 • 5 min read
How advertisers are navigating data privacy and tracking changes
David McCarthy
October 12, 2021 • 4 min read
Top 12 moments in Sprinklr’s history
Diane Adams
September 24, 2021 • 2 min read
Latest from Sprinklr
Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services
I’m very excited to announce that Sprinklr is named a 2021 TSIA (Technology & Services Industry Association) STAR Award finalist for Best Practices in Education Services!
Anna Buffard
September 17, 2021 • 3 min read
Brand monitoring for brand safety and crisis detection
Learn how to monitor what is said about your brand, products, and competitors online, and gather insights to mitigate any risks to your brand’s reputation.
Colton Wright
September 16, 2021 • 4 min read
AI-powered insights to competitive benchmarking: features you need in your social listening tool
Learn about the must-have features to look for while choosing a social listening tool, including AI-powered insights and competitive benchmarking.
Rob Vanderzyppe
September 9, 2021 • 4 min read
CX in the public sector: 5 government trends to embrace now
Customer experience (CX) efforts are growing in government, just like the private sector. But the nuances of getting the work done are different in government.
Stephanie Thum
September 8, 2021 • 6 min read
Listening: your most powerful catalyst for action
When you listen to the people around you, you unlock opportunities that you may not have thought possible on your own. Here are 3 listening strategies.
Diane Adams
September 1, 2021 • 6 min read
Smart Compliance: the smart way to ensure brand protection
A brand protection strategy is essential to building a healthy foundation for your social and digital marketing campaigns. Learn more about brand protection.
Sharon Chung
August 26, 2021 • 5 min read
5 must-have features in your social selling platform
These social selling platform features will help your sales teams grow their networks, find prospective clients, nurture relationships, and generate leads.
Manasa Adeni
August 24, 2021 • 6 min read
3 smart ways financial services brands can use social media selling to boost business
The last few years have brought unprecedented digital disruption to the way traditional sales and marketing operates in all companies, large and small. This transformation has particularly impacted financial institutions for several reasons: a highly dis…
Manasa Adeni
August 12, 2021 • 6 min read
Turn high-performing service agents into a guide for others with smart AI and automation
It’s impossible to remember everything With the rising popularity of conversational chatbots, simple customer queries are now handled automatically. That’s great for customers because they get faster answers, and it’s great for companies because it lets …
Sprinklr Team
August 10, 2021 • 5 min read
Episode #154: The New Customer Experience, with Danny Wright
It’s an exciting time to be in marketing. Organizations are finally waking up to the fact that their brand isn’t what they say it is. Their brand is a reflection of the experiences they land with their customers. In this Adweek webinar, Danny Wright and …
Grad Conn
August 9, 2021 • 1 min read
Episode #153: How the World’s Greatest Brands do Mass 1:1 Marketing
I’ve said this before (and I’ll probably say it again), but there has never been a better time to be a marketer. In this MarketingProfs webinar, Valerie Witt and I explore the merging of mass reach with 1:1 engagement — a sea change that gives brands unp…
Grad Conn
August 6, 2021 • 1 min read
Build a unified, strategic vision with powerful omni-channel marketing
One-size-fits-all marketing is no longer enough. We live in a fast-paced world, one dominated by the proliferation of social media and other digital channels that constantly compete for our time, attention, and business. Your customers are no longer in o…
Sprinklr Team
August 6, 2021 • 5 min read