START FREE TRIAL
Login
Marketing & Advertising

Sprinklr partners with Forbes to recognize the world’s most influential CMOs: what’s behind the list

Paul Herman

  •  

June 30, 20224 min read

Read Article

Discover our topics

Unified-CXM

Platform & Technology

Customer Care

Marketing & Advertising

Research & Insights

Social Engagement & Sales

Customer Stories

Announcements

Culture & Talent

Popular Articles

5 ways a Unified Calendar can improve your marketing strategy
Marketing & Advertising
5 ways a Unified Calendar can improve your marketing strategy

Pallavi Awasthi
February 4, 20224 min read

Read Article
How social selling can help build your B2B sales pipeline
Social Engagement & Sales
How social selling can help build your B2B sales pipeline

Niraj Sharma
February 3, 20223 min read

Read Article
Must-have features for free customer service software
Customer Care
Must-have features for free customer service software

Daniel Rajan
February 4, 20224 min read

Read Article
How AI can make your contact center’s routing strategy more efficient
Customer Care
How AI can make your contact center’s routing strategy more efficient

Wendy Mikkelsen
December 13, 20213 min read

Read Article
How to set up and run a Social Command Center using data visualization
Platform & Technology
How to set up and run a Social Command Center using data visualization

Justin Garrity
February 7, 20227 min read

Read Article
Activate your advocates for recruiting
Marketing & Advertising
Activate your advocates for recruiting

Sabina Warren
February 10, 20224 min read

Read Article

Latest from Sprinklr

How to leverage Social Listening to grow your BFSI business
Research & Insights
How to leverage Social Listening to grow your BFSI business

Social Listening can get you tons of actionable customer insights from an ocean of digital conversations while complying with all data and privacy regulations. Read more.

Nafis Hasan
October 20, 202210 min read

Read Article
How to leverage user-generated content to drive engagement & conversions on social media
Social Engagement & Sales
How to leverage user-generated content to drive engagement & conversions on social media

85% percent of consumers find user-generated content (UGC) more influential than brand-created content. Learn how to effectively leverage UGC & grow your brand.

Naveen Mahadevan
October 14, 202211 min read

Read Article
How to craft a winning customer service strategy using self serve
Customer Care
How to craft a winning customer service strategy using self serve

Learn how to tailor a self service strategy.

Raghavendra Rao
October 7, 20223 min read

Read Article
How to ensure brand compliance in your social media publishing
Marketing & Advertising
How to ensure brand compliance in your social media publishing

Social media brand compliance is the practice of ensuring that your posts are NEVER off-brand and adhere to the laws and regulations of the industry. Explore seven ways to ensure brand compliance in your social media publishing.

Yugal Pandey
October 5, 20226 min read

Read Article
Scale your BFSI business by creating a consistent CX using distributed marketing
Social Engagement & Sales
Scale your BFSI business by creating a consistent CX using distributed marketing

Learn how to localize your marketing efforts using Sprinklr's Distributed marketing platform as you expand your channels and markets.

Nafis Hasan
October 4, 20228 min read

Read Article
Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services for the second time
Announcements
Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services for the second time

Sprinklr is named a 2022 TSIA STAR Award finalist for Best Practices in Education Services! The award recognizes Sprinklr University as delivering outstanding best practice education services to customers, partners, employees, and the public.

Anna Buffard
October 2, 20222 min read

Read Article
How to preserve the human touch in customer service
Customer Care
How to preserve the human touch in customer service

How to preserve the human touch in customer service

Pooja Salunke
September 28, 202210 min read

Read Article
NLU engine benchmarking: a data-driven approach for AI market leaders
Customer Care
NLU engine benchmarking: a data-driven approach for AI market leaders

Learn to compare and benchmark the performance of the NLU engine for AI capabilities with a data-driven approach.

Sprinklr Team
September 9, 20225 min read

Read Article
5 social media trends for banks to step up their social engagement strategy
Social Engagement & Sales
5 social media trends for banks to step up their social engagement strategy

Sprinklr’s AI analyzed the Facebook, Instagram, and Twitter accounts of 50+ BFSI players across 100+ social accounts to reveal the current social media trends to help you map out your customer engagement strategy.

Naveen Mahadevan
September 8, 20227 min read

Read Article
A day in the life of a support supervisor in 2023 (Part 2)
Customer Care
A day in the life of a support supervisor in 2023 (Part 2)

What does a typical day look like for a support supervisor? What are their responsibilities, and what are some important tools being used? Read more.

Karishma Borkakoty
September 2, 202210 min read

Read Article
Capitalize on top trends disrupting the retail industry with social listening
Research & Insights
Capitalize on top trends disrupting the retail industry with social listening

Social Listening can help you listen to your real-time customer conversations, identify top retail trends & convert them into actionable insights.

Siddharth Rathore
September 2, 20229 min read

Read Article
A day in the life of a support supervisor in 2023 (Part 1)
Customer Care
A day in the life of a support supervisor in 2023 (Part 1)

What does a typical day look like for a support supervisor? What are their responsibilities, and what are some important tools being used? Read more.

Karishma Borkakoty
August 30, 20227 min read

Read Article
12345

Recognized as the definitive industry standard in helping enterprises make customers happier.

LEADER
The Forrester Wave™
Forrester Wave report card for Social Suites, Q3 2021

Social Suites, Q3 2021

A LEADER
Gartner® Magic Quadrant™
Garnter report card for Magic Quadrant for Content Marketing Platforms March 2022

Content Marketing Platforms, 2022

LEADER
The Forrester Wave™
Forrester Wave report card for Q1 2021

Sales Social Engagement Solutions, Q1 2021

Subscribe to our Newsletter for More!

Products

Modern CareModern ResearchModern Marketing & AdvertisingSocial Engagement & SalesUnified-CXM PlatformEducation ExperiencePublic Sector Solutions

Services

Our ServicesTrainingPartnersAgencyDeveloper Portal
PrivacyCookie PreferencesModern Slavery StatementIndex EgalitéTerms