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How AI Studio optimizes brand insights from customer experience data with custom AI

Hilal Chouman

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November 9, 2021  •  5 min read

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Building a better Social Suite: 12 features that fuel your enterprise-wide social media strategy
Unified-CXM
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October 20, 2021  •  6 min read

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Listen, engage, connect: 3 steps for executing a seamless multilocation marketing strategy
Marketing & Advertising
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Sprinklr named Best Innovation in Customer Experience at Enterprise Connect Awards
Customer Care
Sprinklr named Best Innovation in Customer Experience at Enterprise Connect Awards

Wendy Mikkelsen
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Latest from Sprinklr

Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services
Announcements
Sprinklr named TSIA STAR Award finalist for Best Practices in Education Services

I’m very excited to announce that Sprinklr is named a 2021 TSIA (Technology & Services Industry Association) STAR Award finalist for Best Practices in Education Services!

Anna Buffard
September 17, 2021  •  3 min read

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Brand monitoring for brand safety and crisis detection
Research & Insights
Brand monitoring for brand safety and crisis detection

Learn how to monitor what is said about your brand, products, and competitors online, and gather insights to mitigate any risks to your brand’s reputation.

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September 16, 2021  •  4 min read

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AI-powered insights to competitive benchmarking: features you need in your social listening tool
Research & Insights
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Learn about the must-have features to look for while choosing a social listening tool, including AI-powered insights and competitive benchmarking.

Rob Vanderzyppe
September 9, 2021  •  4 min read

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CX in the public sector: 5 government trends to embrace now
Marketing & Advertising
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Customer experience (CX) efforts are growing in government, just like the private sector. But the nuances of getting the work done are different in government.

Stephanie Thum
September 8, 2021  •  6 min read

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Listening: your most powerful catalyst for action
Culture & Talent
Listening: your most powerful catalyst for action

When you listen to the people around you, you unlock opportunities that you may not have thought possible on your own. Here are 3 listening strategies.

Diane Adams
September 1, 2021  •  6 min read

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Smart Compliance: the smart way to ensure brand protection
Marketing & Advertising
Smart Compliance: the smart way to ensure brand protection

A brand protection strategy is essential to building a healthy foundation for your social and digital marketing campaigns. Learn more about brand protection.

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Marketing & Advertising
5 must-have features in your social selling platform

These social selling platform features will help your sales teams grow their networks, find prospective clients, nurture relationships, and generate leads.

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3 smart ways financial services brands can use social media selling to boost business
Sales & Engagement
3 smart ways financial services brands can use social media selling to boost business

The last few years have brought unprecedented digital disruption to the way traditional sales and marketing operates in all companies, large and small. This transformation has particularly impacted financial institutions for several reasons: a highly dis…

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Turn high-performing service agents into a guide for others with smart AI and automation
Unified-CXM
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It’s impossible to remember everything With the rising popularity of conversational chatbots, simple customer queries are now handled automatically. That’s great for customers because they get faster answers, and it’s great for companies because it lets …

Sprinklr Team
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Episode #154: The New Customer Experience, with Danny Wright
Unified-CXM Experience
Episode #154: The New Customer Experience, with Danny Wright

It’s an exciting time to be in marketing. Organizations are finally waking up to the fact that their brand isn’t what they say it is. Their brand is a reflection of the experiences they land with their customers. In this Adweek webinar, Danny Wright and …

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Episode #153: How the World’s Greatest Brands do Mass 1:1 Marketing
Unified-CXM Experience
Episode #153: How the World’s Greatest Brands do Mass 1:1 Marketing

I’ve said this before (and I’ll probably say it again), but there has never been a better time to be a marketer. In this MarketingProfs webinar, Valerie Witt and I explore the merging of mass reach with 1:1 engagement — a sea change that gives brands unp…

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August 6, 2021  •  1 min read

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Build a unified, strategic vision with powerful omni-channel marketing
Marketing & Advertising
Build a unified, strategic vision with powerful omni-channel marketing

One-size-fits-all marketing is no longer enough. We live in a fast-paced world, one dominated by the proliferation of social media and other digital channels that constantly compete for our time, attention, and business. Your customers are no longer in o…

Sprinklr Team
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