Popular Articles
![5 ways a Unified Calendar can improve your marketing strategy](https://images.ctfassets.net/ukazlt65o6hl/3NNjHCDiKbtKN4LKa6eokz/30dd70162f29bc0a7fe840ecce6ac71e/20220117_CXC_Blog_UnifiedCalendar_header.png?w=750&h=391&q=70&fm=png)
Pallavi Awasthi
February 4, 2022 4 min read
![B2B social selling: A perfect guide to increase sales pipeline](https://images.ctfassets.net/ukazlt65o6hl/6slGZYSi2ydmBGEBntknSm/39048604b834edcf958c9e34a5d2dd31/Blog_Banner-2.png?w=750&h=461&fl=progressive&q=70&fm=jpg)
Aishwarya Suresh
August 7, 2023 10 min read
![How to set up and run a Social Command Center using data visualization](https://images.ctfassets.net/ukazlt65o6hl/EzocgKEHLKslCK6njrOeP/6e976aae6adb08f28ee23337e72cc7a6/Blog_SocialCommandCenter_heroimage.jpg?w=1920&h=1080&fl=progressive&q=70&fm=jpg)
Justin Garrity
February 7, 2022 7 min read
![Activate your advocates for recruiting](https://images.ctfassets.net/ukazlt65o6hl/5SifzeXYiSyJuxQdMZybPj/16ddf0dc5c56729e5ae72f0c9c81183c/advocacy-for-recruiting-blog-img.png?w=1217&h=685&q=70&fm=png)
Sabina Warren
February 10, 2022 4 min read
Latest from Sprinklr
![Sprinklr CXM Platform Receives FedRAMP Authority to Operate (ATO)](https://images.ctfassets.net/ukazlt65o6hl/3UWmYb97IMfozPcWe4AeHZ/4ff8586167a3b40a9d9fe9f484f1bfaa/Group_4.png?w=750&h=422&q=70&fm=png)
Sprinklr platform will help federal agencies modernize services and meet citizens where they are across all social media, voice, and digital channels.
Sprinklr Team
May 29, 2024
![Your Guide to Meeting Sprinklr at CCW Las Vegas](https://images.ctfassets.net/ukazlt65o6hl/5AvuqCGnBzaJJXEKPNAlSg/ed4e4d77aad4a194b28d356b811fed30/CCWvegasblogimage.png?w=600&h=320&q=70&fm=png)
![Bupa’s Journey from a Contact Center to an AI-powered Intelligence Center](https://images.ctfassets.net/ukazlt65o6hl/1V5O6GbSwdLvjOLoR3DRGm/8022f161e4fba1146f4c86c0df10e8eb/AdobeStock_557156439.jpeg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Bupa’s Journey from a Contact Center to an AI-powered Intelligence Center: Learnings, Examples and Everything in Between
Sravani Gade
May 27, 2024
![How to Determine Social Media Marketing Effectiveness](https://images.ctfassets.net/ukazlt65o6hl/60tydjpPAGY5JYmuu9Y3XL/8bcd6c77a91c87b289490fbe921bf827/Banner_image.png?w=750&h=341&fl=progressive&q=70&fm=jpg)
Unlock the secrets of measuring social media marketing effectiveness. Discover proven strategies for tracking ROI and optimizing your campaigns.
Karishma Borkakoty
May 21, 2024
![Organic vs. Paid Social Media: Choose the Right Channel](https://images.ctfassets.net/ukazlt65o6hl/7g5EAo162J8f6qTUVrFELc/b03e7b22cec31e03acf08a3865e46d1d/Organic_Paid_header.png?w=750&h=499&fl=progressive&q=70&fm=jpg)
Learn the pros and cons of organic vs paid social media, find out which strategy works best for your brand and get expert insights from Sprinklr.
Karishma Borkakoty
May 20, 2024
![15 Best Chatbot Examples from Groundbreaking Brands](https://images.ctfassets.net/ukazlt65o6hl/1rWCLaP3w1iMUSkZsg9dG4/ab39b7646762b37b2296c07ae08182ff/MicrosoftTeams-image__55_.png?w=750&h=386&fl=progressive&q=70&fm=jpg)
Looking for chatbot examples to uplevel your own customer support, sales and marketing? Here are 15 innovative ways to use chatbots and conversational AI.
Aksheeta Tyagi
May 20, 2024
![Important Call Center KPI Benchmarks by Industry](https://images.ctfassets.net/ukazlt65o6hl/16Qjlh3uumvKFD5lNvSPNA/317bdfca8863a63d3347511667b937ed/call-center-kpi-benchmarks-by-industry-banner.jpeg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Discover how call center forecasting and scheduling tools can help you anticipate needs and plan resources appropriately by reading this blog today.
Pradeep Vasudev, Issac Thomas
May 20, 2024
![Future of Social Media: Top Trends to Watch in 2024 and Beyond](https://images.ctfassets.net/ukazlt65o6hl/35Jz8MYCsM8iozNohjxwhK/078e6c1b62b54063522221196cfc15c8/pexels-cottonbro-studio-5052877__1_.jpg?w=750&h=1125&fl=progressive&q=70&fm=jpg)
Get a glimpse into the future of social media and uncover new trends and the role of ever-evolving AI across various platforms.
Karishma Borkakoty
May 20, 2024
![Overcoming Point Solution Chaos and Proving ROI with a Unified Social Media Management Platform](https://images.ctfassets.net/ukazlt65o6hl/3re9sHyy9oH9hpcWafUEPD/df320c565ef3e6a2717e79b2a8bed7a2/Sprinklr_Social_Ultimate_Blog_Banner.jpeg?w=750&h=500&fl=progressive&q=70&fm=jpg)
Learn how Sprinklr's unified platform helps you overcome point solution chaos by consolidating listening, publishing, engagement and customer service.
Naveen Mahadevan
May 20, 2024
![8 Best AI Tools for Social Media Content Creation (+ Examples)](https://images.ctfassets.net/ukazlt65o6hl/FIz5DWPWMlzSerUYuF0Qh/bf6543df4bef2e041be1baeadf14405d/Banner_Optimize_costs_with_AI.png?w=750&h=445&fl=progressive&q=70&fm=jpg)
Learn how creating social media content with AI can result in significant cost savings and read about the best AI content creation tools available in the market.
Kunal Arora, Karishma Borkakoty
May 20, 2024
![7 Customer Service Scenarios with Tips & Examples](https://images.ctfassets.net/ukazlt65o6hl/3eUHwfPRTiBT0WdaaMtKNI/ad4ef9db85d2d7f9f8bf1bfa26709707/Returns_page_-_customer_service_scenario.jpg?w=760&h=427&fl=progressive&q=70&fm=jpg)
Learn about 7 interesting customer service scenarios that might look difficult to tackle. Read proven strategies and sample scripts to handle these scenarios effectively.
Aksheeta Tyagi
May 20, 2024
![Reduce Costs and Agent Workload with Self-Service Portals](https://images.ctfassets.net/ukazlt65o6hl/6un75QHorL4v6S0aRfNPLK/04a0082a9c6915811adff5a4d4e1e734/Blog_1_Header_Image.png?w=1920&h=1080&q=70&fm=png)
Self-service tools – a transformative player in both customer support and internal operations that yields substantial gains in the form of reduced support costs and contact volumes.
Sprinklr Team
May 20, 2024